Our Guarantee

OneEffect Guarantee

Warranty: OneEffect ensures that our products will be free from defects in materials and workmanship for the entire warranty of the product. This warranty does not cover damage caused by accidents, alteration, or unreasonable use of this product.

Refunds, replacement and cancellation of order: OneEffect accept returns on products shipped to a customer (or distributor) under the following conditions: In all cases, the returned products are subject to inspection by OneEffect and credit, if any, is allowed only for products returned in a “like new”. All authorized returns only have a credit against future orders. In any case the funds will be returned to the buyer.

Products may be returned only with prior authorization OneEffect. Returns must be authorized in writing. Each return must include the RMA number OneEffect (RMA: Return Material Authorization). The RMA number must be obtained by calling or writing to OneEffect indicating the reason for return, the number of original purchase order and the amount returned.
Returns catalog of standard products: Products returned may receive partial credit. Products returned after 60 days from shipment, can not receive credit. Returns, non-standard products to order: non-standard products (designated by a special issue) can not be returned for credit.

Replacements: OneEffect keeps spares of all their products until the end of production. OneEffect keep physical stock for 5 years for products that fail to occur and so notified in writing of the existence of the products affected by completion of manufacture.

Standard Warranty

  • Product or Product Family Group

    Automotive LED: LED Lamps, low cost and holders, LED exit lights, aisles, etc.
    Consumer / Safety: LED products including safety vests, flashlights, bike lights flashing red, strobe lights
    Industrial: LED for high-risk industrial facilities
    Commercial Industries LED: LED decorative facade lighting
    Railroad and Transportation: Road traffic lights
    LED Street Lights: luminaires and LED signs, custom lights and luminaires.

  • Warranty**

    3 years – 50,000 hours LED lifespan*
    2 years – 60,000 hours LED lifespan*
    3 years – 60,000 hours LED lifespan*
    1 years – 50,000 hours LED lifespan*
    2 years – 80,000 hours LED lifespan*
    3 years – 100,000 hours LED lifespan*
    3 years – 100,000 hours LED lifespan*
    5 years – 80,000 hours LED lifespan*
    5 years – 100,000 hours LED lifespan*